I was there for an oil change and air filter and cabin air filter change. I had previously said that I had a friend that questioned whether or not it was done....and he (my friend) said that it wasn't done....I apologize.. it was done. I could see that it was a different one .My experience all and all was a good one. I was looking at the new Chevy Traxs .
I went to service my equinox ,oil change ,air filters, cabin filters , rotate tires.. oil was changed I hope.
a friend told me that the cabin filters were not changed, and the tires were not rotated. I know this because there is one of the tires that keeps going down on air pressure and it was in the same location....
Hi Susan, thank you for taking the time to provide us your feedback. If you would like to discuss this further, please reach out to Clayton Plourde at 315-769-3407 and he will be happy to assist you.
When I need work done on my vehicle, I want to see what the mechanic is doing and how long it takes to do the job. I have talked to many other people who feel the same as I do, this is why I choose a shop that allows me to view what is being done from start to finish.
As a customer, I want to see my vehicle when the mechanic is working on it. I am paying allot of money for this truck and at the garage I usually go to, I can watch them do any or all work on my vehicle if I want to.
Thank you to the Frenchie's Chevrolet team for your awesome Customer Service. I have purchased all my vehicles from Frenchie's and have had all my Service and Collision work done with them and have always left satisfied. The Sales Department was excellent and very knowledgeable thru my whole deal. My sales person went over all the options on my truck and helped me set everything up. Service was great with getting my truck ready to go for me and the Collision Center did an awesome job getting my truck cleaned up and looking great and shiny.
Todd, we have really appreciated your continued business and loyalty to our dealership! We're so glad to hear how pleased you have been with all of your experiences, as your satisfaction is of utmost importance. Thank you very much for providing your great feedback and we look forward to working with you again in the future!