Frenchie's Chevrolet Inc.
255 East Orvis St. Massena, NY 13662Toll-Free: 800-253-3644
- Local: 315-764-1760
- Parts: 315-705-2111
Meet Frenchie's Team
Click on one of the people below to find out more information.
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- Real (Frenchie) Coupal, Pres.
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- real_coupal@yahoo.com
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Real "Frenchie" Coupal has been in the automotive industry since 1962 and is President of Frenchie's Chevrolet. He is a hands-on dealer who oversees all aspects of the corporation and is able to assist you in all departments. Customer satisfaction, repeat business and honesty are the main goals of the dealership.
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- Scott Coupal, .Co-Owner
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- scottcoupal@hotmail.com
- 3157641771
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The Coupal family has invested a lot into their company, employees and community.
Scott is the Co-Owner of Frenchie's Chevrolet and the General Manager of Frenchie's Ford. Currently Scott is handling the complete overhaul of Frenchie's Ford, previously C&M Ford.
"Ford is gaining momentum. They've really taken off and led the way for domestics vehicles over the last several months. Their product line has developed in leaps and bounds. Ford is in it to win it. Our entire family has bled blue for years, but GM and Ford are both gaining momentum. It's exciting to be part of the process. I never thought we would be saying, 'Have you driven a Ford lately?" ~Scott Coupal
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- Thelma Coupal, Vice President
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Thelma is the Vice President of Frenchie's. She has worked in the office for 23 years and is the business manager. She handles all the regular office duties, payroll, taxes, bookkeeping, and has progressed from the large, manual books to the very latest in automotive computer systems. Thelma and the girls keep the office running successfully.
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- Ernie Miller, General Manager
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- emstmiller@hotmail.com
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Ernie is our General Manager here at Frenchie's Chevrolet. Come see or give Ernie a phone call about all of your vehicle purchasing needs; financing, leasing, insurance, service contracts. He is always happy to help in any way he can! Ernie has been in the car sales business since 1979.
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- Kelly Burnett, Office Manager
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Kelly is the Office Manager here at Frenchie's. She has been with Frenchie's from 1992 to the present. Starting as our car deal and title clerk she worked her way to Office Manager. Kelly handles accounts receivable and accounts payable, payroll, all bookkeeping and can help with any problems our customers may have. If you have questions regarding anything in the office, or the dealership in general please do not hesitate to talk to Kelly!
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- Michael J. Foote, F&I/CompManager
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- rudybuffymassena@yahoo.com
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Mike comes to us with 20 years of finance experience and 17 years of automobile industry experience as a sale professional.
Mike is a native of Massena with hometown values and customer service background. Mike is certified in finance management and heads our finance dept. Mike's door is always open to serve your needs.
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- Jamie Davis, CSI/AD/Rental Manager
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Jamie has been with Frenchie's Chevrolet since 1999! In his time here he has managed customer satisfaction (CSI), service loaners, as well as handles all of our advertising. Stop in at Frenchie's or call Jamie and allow him to relieve you of any problems you may have with transportation or repairs.
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- Amy Lamay, Primary Title Clerk 2007
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Amy is our title clerk. She has an up beat personality, fits wonderfully here at Frenchie's! Stop by the office and let Amy help you today!
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- Rosanne Gotham, Admin. Assist. 2010
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Very knowledgeable in all aspects of office Procedure.
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- Nancy Hartson, Lead Admin. Assist 1995
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Nancy is our administrative assistant with the bubbling personality. She has been with us since 1995 and can help you with all your needs. She can direct you with service, accounts receivable, banking, and secretarial. Just give her a call or stop by the office window and she will direct you to the department you need.
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- Sarah Lynn Warnock, Admin. Assist 2010
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Sarah is a fresh face here at Frenchie's. She works hard along side Nancy, Kelly and Rosanne.
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- Clayton Plourde, IT Manager est2010
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- cplourde.frenchieschev@gs.reyrey.com
- (315)842-5640
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Clayton is a fresh new talent to our sales team who is eager and energetic to meet your needs. Clayton comes from a marketing, sales, and computer management history that makes him a unique benefit to the Frenchie's team. Stop by today and let him help assist you in any of your purchase needs.
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- Sue Halstead, SalesProfessional. 2003
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- schevylady@hotmail.com
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Sue has been with the sales team since 2003 and she does a marvelous job. Not only is she an established sales professional, but she is a Mark of Excellence Award winner 4 consecutive years. Sue is a great asset to our company.
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- Mike Chatterton, SalesProfessional 2011
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Mike began his sales position with Frenchie's Chevrolet in March 2011: although new to our team, he is extremely excited about his new career! Mike has been in sales over 10 years in various industries; but he brings to Frenchie's his most-valued qualities- Customer Satisfaction and Dedication.
Mike enjoys golf, traveling and spending time with his family.
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- Greg Mockry, SalesProfessional 2007
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- gmockry.frenchieschev@gs.reyrey.com
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Greg is a welcome addition to the sales team here at Frenchie's Chevrolet. Greg comes to us with over 30 years as an established sales professional. Stop in to see Greg and let him help you find the new or pre-owned vehicle that is right for you.
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- Robert Willer, SalesProfessional 2010
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This is Bob Willer our New Used Car Specialist. Bob has brought over 30 years of customer service to Frenchie's Chevrolet.
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- Sean McNamara, SalesProfessional 2011
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Sean joined Frenchie's Chevrolet in January 2011 and brings 30 years of sales, marketing and management experience. Stop in and see Sean for your new or used vehicle needs.
Sean resides in Ogdensburg and enjoys cooking,, woodworking and golf. Sean is a member of the Massena Rotary Club and is a Paul Harris Fellow.
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- John Hayes, Used Vehicle Manager 2009
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John is our Used Vehicle Manager.
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- Dennis Binan, Service Manager 1986
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- frenchiesservice@hotmail.com
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Dennis is the GM Service Manager and warrranty administrator at Frenchie's Chevrolet and has been with us for over 25 years. Dennis will supervise all repairs to your complete satifaction. We are proud to have GM & ASE Certified Technicans. Stop down to Frenchie's and let the GM service team help with your repair needs.
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- Alisa Lobdell, ServiceWriter 2004
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Alisa Lobdell's new position is Service Writer Director. She works to educate and lead fellow team members in the Service Department. She is working with Dennis and Kenny to insure all your questions are answered as well as your needs are taken care of. Give Alisa a call in the Service Department today!!
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- Kenneth McQuoid, Service Writer 2004
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Ken has been part of the Frenchie's family for 7 full years now!! He graduated from B.O.C.E.S. and joined our staff in the service department. Kenny is a Service Writer and has the knowledge of product and personality for the position. We look forward to seeing him succeed in the future!
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- Shawn Biter, CertifiedTech 2008
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Shawn is an important part of our service team.
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- Rick Phelix, Certified Tech. 1990
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Rick has been with us form 1990 to the present. He is a GM and ASE certified technician and specializes in transmission repair and replacement. Rick is always smiling and does wonderful job with your vehicle needs!
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- Keith Coughlin, CertifiedTech 1995
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Keith has been with us since 1995. Keith is a GM and ASE master certified technician and has over 35 years of experience. You know your car or truck will be in good hands with Keith!
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- John Hennessey, CertifiedTech 2006
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John is a graduate of SUNY Canton, he is a GM & ASE certified mechanic. John has over 9 years experience with GM vehicles.
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- Glenn Gardner, CertifiedTech 1991
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Glenn Gardner has been with Frenchie's Chevrolet for over 20 Years and has been recently added to our service department to help you with your service needs.
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- Sue Stiles, PartsManager 1990
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- sestilesmgr@yahoo.com
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Sue is our GM Parts & GM Accessories Manager. She has been with the Frenchie's team since 1990. Let Sue assist you with ordering GM parts and accessories. As well as Fisher and Meyer Plows along with Fisher and Meyer Plow parts! Stop by Frenchie's Parts Department and allow Sue and her staff to help you with all your vehicles wants and needs!
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- Ronald Goff, PartsAdvisor 2006
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Ron is one of our members in the Parts Department team; he is here to help Sue, James and Tony achieve complete satisfaction for all of our customers' needs. He is always willing to help with any problem you may encounter and he always does it with a smile!!
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- James Chapman, LeadPartsAdvisor 2006
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James works with our Parts Department team; he is here to work with Sue, Tony, & Ron to achieve complete satisfaction with our customers. James works hard behind the counter to assist our customers and technicians with all of their parts needs.
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- David Root, General Maint. 1994
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David Root has been with us since 1994 and is our general maintenance building and groundskeeper. He has always got a project going on! We thank you David for keeping our work environment in tiptop condition!
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- Todd Goolden, CollisionCenter Manager 1994
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- tgoolden@hotmail.com
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Todd is of great importance to our team here at Frenchie's Chevrolet. Having been here since 1994 Todd is our Collision Center Manager. We have the latest in collision computers and the only heated, down draft bake paint booth in the area. Stop in the collision center and say hello to Todd and his staff! They are all more than willing to assist you with any problems you may have.
THE RESULTS ARE.......UNBELIEVABLE!!
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- Liz Goodfellow , C.CAdministrator 2007
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Liz has brought an exiting, energetic, and charismatic attitude to the collision department in the last two years. Liz is a very valuable asset to our company.
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- Trevor Hall, C.C.Technician 2001
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Trevor is a GM Collision Center Technician here at Frenchie's Chevrolet. Trevor has close to 13 years of experience under his belt. Stop down to Collision Center and let Trevor and the rest of th GM Collision team help with all your vehicle needs.
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- Chris Smith, C.CTechnician 2005
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Chris is one of our employees here in the Collision Center. He is a great asset in this department. Chris started out in our detail bay and has worked his way up to a technician! Come in and let Chris get your vehicle looking great!
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- Jason Smith, C.CTechnician 2008
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Jason is the newest addition to our Collision Center. He comes to work here at Frenchie's with 12 years of experience in the field. Stop by and welcome Jason to the Collision Center. We all wish him luck here at Frenchie's!
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- Jim Welsh, UsedVehicleDetailer 1994
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Jim is the new and used vehicle detailer at Frenchie's Chevrolet and has been with us since 1994. Jim will shine your car inside and out. Stop down to Frenchie's and let Jim help with all your vehicle detailing needs.
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- Keith Bryant, ShopForeman 2004
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Keith currently holds the position of Shop Foreman. He is just shy of an impressive 25 years of experience in the field. Stop in at Frenchie's and your vehicle will receive top care and repair from our A-1 technicians.
