Frenchie's Chevrolet
255 E. Orvis St Massena, NY 13662Toll-Free: 800-253-3644
- Local: 315-764-1760
- Parts: 315-705-2111
Service Center
Welcome to Our Service Department
My name is Dennis Binan Fixed Operations Manager here at Frenchie's Chevrolet. My Service advisors Alisa Lobdell, Ken McQuoid and I would like to welcome you to our web page.
At Frenchie's Chevrolet, our 10 factory trained, highly qualified technicians are here to provide exceptional service in a timely manner, at a fair price.
Our technicians are ASE and Master Certified according to the GM Training Standards for excellence program that has 13 different categories.
Our service center is equipped with more than 10 hoists, over $100,000 in GM Essential Special tools, as well as a new state of the art vehicle alignment system. We also have a special wheel and tire mounting and balancing machines with real road force capabilities that can accommodate custom wheels up to 24".
We provide all types of engine repair, from minor to major, transmission repair and rebuilds, computer diagnostics, and computer reprogramming.
Along with all suspension work, we are capable of performing alignments for all makes and models on the road today.
We can also accommodate 1 ton dual wheel, long bed trucks.
PICK UP and DELIVERY service
For your convenience we also provide a pick up and delivery service daily, as well as a night owl (secure) key drop off box, located just outside the service entrance.
We are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers!
Allow our staff to demonstrate our commitment to excellence.
TRANSPORTATION OPTIONS
We have a local shuttle van to provide a quick lift for you, as well as pick you up at your desired time.
Convenient rental cars are available for customers whose vehicle may have to kept for overnight.
Feel free to wait in our comfortable lounge; we also have free WIFI for your enjoyment while you wait.
What Happens After I Schedule an Appointment?
Please use our online form to schedule your next service appointment, or call toll free at 1-800-253-3644 or 315-764-1760.
We are standing by to answer your questions and get you in and out of the door as quickly as possible.
Upon submitting your information we will:
- Respond to you promptly via your preferred contact method.
- Ask any additional questions required to service your vehicle.
- Confirm your appointment.
* While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with a dealership sales representative.
Hours
- Monday: 8:00am-5:00pm
- Tuesday: 8:00am-5:00pm
- Wednesday: 8:00am-5:00pm
- Thursday: 8:00am-5:00pm
- Friday: 8:00am-5:00pm
- Saturday: 8:00am-12:00pm
- Sunday: Closed
Contact Information
-
Dennis
Binan
Frenchie's Chevrolet -
255 E. Orvis St
Massena, NY 13662 -
- sales Toll Free:
- 800-253-3644
- phone2 Local:
- 315-764-1760
- fax Fax:
- 315-764-1032
- Email Us
Service Appointment Form
Your privacy is important to us.
Frenchie's Chevrolet takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.