115 Reviews Found
Confirmed Service Customer
Was very pleased than you were able to pick up the car and bring it back because I was sick and unable to do either. Thanks
Thomas P.
MASSENA

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Confirmed Service Customer
Staff is courteous - pleasant -friendly- knowledgeable-efficient and all around super
Janice C.
MASSENA

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Confirmed Service Customer
The experience was great. The facilities were nice, clean, comfortable, and accommodating. Although the wait was prolonged, Gavin was very apologetic and explained the situation regarding the computer issues which was fine.
Brian B.
MASSENA

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Confirmed Service Customer
Every thing was checked out, good job & thankful.
Eileen D.
MASSENA

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Confirmed Service Customer
Very good people deal with I've been dealing with them for 30 years
Norman L.
NORFOLK

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Confirmed Service Customer
Car was ready when they said. I had an inspection and a detailed
Sherry A.
MASSENA

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Confirmed Service Customer
They spent 1 hour 10 minutes trying to diagnose a trailer wiring issue. According to the service department, that was long enough to check the fuses (which i told him i had already checked), and the plug. Then asked me to keep the vehicle overnight because it would take at least 2 more hrs to diagnose the issue. After i said, only if i could get a rental, they said none available. Next they tried to charge me $32 to look at my vehicle, even though they havent found anything wrong yet. Frenchies had spoken to the dealership i bought the truck from because i had extended warranty coverage (bumper to bumper)... and even after the service person spoke to the dealer, he threatened to call the police on me if i didnt pay the $32!!
Warren B.
MASSENA

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Confirmed Service Customer
Time it took to perform the service was great.
John F.
BRASHER FALLS

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Confirmed Service Customer
Personable sales, willing to answer all my questions. Service people were also professional and informative.
Lorna K.
POTSDAM

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Confirmed Service Customer
The Ladies in where you pay for your Bill are excellent with the customers the The service department manager shops in Ken are always good with their customers excellent with their customers technicians always do a good job on my truck
James B.
POTSDAM
