Customer Reviews

ALWAYS EXCELLENT PROMT SERVICE .ALL WORK PERFORMED AS ASKED .DONE IN TIMELY MANNER. SUPER CLEAN BUILDING AND WAITING ROOM . THANKS SO MUCH . JOHN LAVAIR

They were friendly!!! Through and accomedating!!!

Todd did a great job installing the new handle with camera that opens my tail gate. He was professional. I gave it a 9 because the part was expensive at $98.00.

I have been a customer of frenchies since 2016 and have purchased two vehicles from there. Based on my most recent experience with the collision center I likely will not be returning nor will I be purchasing another vehicle from there. The communication or lack there of is complete unacceptable to me. I previously voiced my concerns via email prior to getting my car back and the collision center manager did apologize to me after that email, but the experience overall has likely ruined any chance of my returning to frenchies in the future and I hope my experience will help things improve over all so that others don’t have the same experience I did.

Wife here. Car had been at Frenchie’s since before last week’s storm. When it was brought to me, the employee had only cleared enough snow for him to see out of a small portion of the windshield. Wipers were frozen in 4” of ice. Bad enough, but he got out of the car and left the driver’s seat covered in snow from his clothes. Not cool. I was chopping ice while men walked by. Finally, Sue came out with a better tool and took over. I am grateful for her help. She is my employee of the month. Please thank her for me. Toni Judware

Quick and easy transaction. The longest part of the transaction; was the 4 hour drive to pick up my truck.

aok

good

Words cannot describe !

I had an oil change and had them check the fluids, brakes etc

Rubber inside by dash and windshield ask them to look at and fix never touched appt for oil change at 1pm was late getting done.

They always get the job done I just wish that I could use my business for a little discount

I brought my SUV in for an oil change and was asked if I wanted the tires rotated as well. I had forgotten about the tires and was thankful for the reminder.

Warranty work, key fab and inside light issue. Everything fixed and vehicle was delivered back in great time.

Very friendly staff. Comfortable customer waiting room.

Awesome!

Everyone is always very polite and very helpful. They even gave me a ride home till the car was done and picked me back up to go get it so I wasn’t waiting around till done. It was very much appreciated. Thank you

Great service!!!

Great service. Chuck is always on top of things, he’s a great service advisor.

Damaged my door panel and scratched other trim