86 Reviews Found
Confirmed Service Customer
Excellent service experience and friendly service staff. I called on a Monday they got me in on Tuesday afternoon to complete my oil change, very fast service.
Richard C.
LOUDEN
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Confirmed Service Customer
I'm having brake issues with my 2017 Chevy Silverado which I bought from Frenchie's. I've had someone at Frenchie's look at it twice and I've spent over $200 to have it looked at only to be told that the brakes are fine and they're working as they should. My brakes are not fine and they're not working as they should, I still lose my brakes quite often when I'm backing up.
Ryan M.
MASSENA
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Confirmed Service Customer
Thank you for all the help to make my car journey
Joanne K.
MASSENA
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Confirmed Service Customer
tecks and staff kept me informed on progress. all seems well for now . thank you john lavair
John L.
MASSENA
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Confirmed Service Customer
I have a recalled part that the mechanic decided to fix the pin instead of the whole recall. I was treated unfairly as a female with a hispanic last name. And then charged 260 dollars on a known recall and it will not fix my recall. $260 for a bandage that won't fix the actual problem. How do you justify that? Corporate will be in contact with your dealership.
Angie A.
MASSENA
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Confirmed Service Customer
I was so impressed with their customer service! They handled my issue quickly and professionally. I would highly recommend them to everyone!
Denise M.
CANTON
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Confirmed Service Customer
My husband brought my car for me, we have had the check engine light on. He drove it there for 8am appointment and the light was on. At 10:30am he was told the light wasn’t on and there was nothing they could do. They said the weather was causing it. So if there was nothing they could do. Why would we be charged $133.00. $116 for labor and $6.75 misc.? Disappointing service.
Kindra C.
NORWOOD
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Confirmed Sales Customer
Frenchies is the only dealership we care to deal with Frenchie and his staff are fantastic to deal with from sales to maintenance and everything in between.
Connie H.
POTSDAM
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Confirmed Service Customer
The Service here is outstanding! They are very responsive, answer all my questions, and give top notch service!
Justin N.
MASSENA
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Confirmed Service Customer
Good service. Timely and complete work. No complaints.
Matthew S.
MASSENA
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Confirmed Service Customer
The Service staff were very helpful and were able to squeeze my Apt in promptly and got my daughters car back on the road. Very appreciative.
Danny W.
MASSENA