Confirmed Service Customer
The date is 06/29/23 my vehicle was looked at. 07/11/23 is when I paid the invoice. Had this vehicle in three times for intermittent trans issues. Also provided detailed list of trans issues for last several months. Although there is service bulletins, none were performed on the trans. One in particular is trans thermostat replacement to a cooler running temperature. To be performed per the same symptoms I experienced even if concerns can’t be duplicated. This was not done. Also the date of the warranty expiring, 06/25/23 , a Sunday, called to get an appointment 06/26/23, the service date of 06/29/23, one would think they would not be charged 171. 07 for an ongoing issue. Even still, Frenchies could have taken care of this under a show of good faith, but chose not to. However, the purchase of the vehicle was a pleasant experience. The truck is an amazing vehicle when all is working good.
Joseph N.
POTSDAM,
NY
Business Response
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