237 Reviews Found
Confirmed Service Customer
Customer service is always a good experience at Frenchy Chevrolet.
Carolyn W.
MASSENA
Business Response
Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
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Business Response
Andrew- thank you for taking the time to write about your experience at our dealership. All of us at Frenchies Chevrolet pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
Dean, we appreciate the kind words!
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Confirmed Service Customer
I missed an entire day of work because they were unable to provide me with a rental and because I work in Potsdam they were not able to provide me a ride either. The part took an extra day to arrive, when this is a known issue with the model they should have some of these parts on hand. I went 3 days without a car bc they were unable to provide me a rental until Friday morning when I was already at work and had to organize my own transportation. I go to Frenchies for all of my car need but if I cannot be accommodated for a rental or a pick up I may start using the dealerships located in Potsdam.
Monique F.
MASSENA
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Business Response
Hi Charles, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everyone friendly , I was taken quickly, can't think of a dam thing to whine about
Kenneth T.
CANTON
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
My car is fairly new and I had some questions which they took the time to answer and walk me through. Thank you.
Anne D.
MASSENA
Business Response
Glad we could help you out!
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Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Business Response
Thanks for the great feedback!
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Confirmed Service Customer
The same wonderful service everytime we go.
Elaine W.
HOGANSBURG
Business Response
Thank you very much! We hope to be of service to you again in the future.
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Confirmed Service Customer
The service was completed on the time and I was very satisfied
Steven C.
MASSENA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Frenchies Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
Went above and beyond to service my vehicle.
Katherine B.
MASSENA
Business Response
Hi Katherine, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Convenient. Just had oil change but they brought my car to me at work. Nice service.
Robyn O.
MASSENA
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Confirmed Service Customer
They picked up my car at work for an oil change, and even washed it before bringing it back.
Jeffrey R.
MASSENA
Business Response
Hi Jeffrey, thank you for taking the time to write about your experience at our dealership. All of us at Frenchies Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Hands down top notch service not only did they take care of my truck. They also gave me a 2018 Silverado for a loner truck without any hesitation. Got my truck back all problems fixed. Highly satisfied A++ as always great work frienchies team.
Robert R.
BRASHER FALLS
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Techs kept digging and found the problem I was having. Issue felt like one thing but was actually another. Kudos to them for their persistence to find the problem
Kenneth J.
MASSENA
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Business Response
Thanks for the great feedback!
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Confirmed Service Customer
friendly staff and very clean dealership. Waiting area is very well kept.
Dale P.
NORWOOD
Business Response
We appreciate your positive review about your recent experience with us! Thank you for choosing Frenchies Chevrolet and we hope to see you again.
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Confirmed Service Customer
I needed a inspection for my Chevy. It passed and I'm pleased. Service was great 👍
Susan Y.
BRASHER FALLS
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.