236 Reviews Found
Business Response
Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Frenchies Chevrolet! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Body shop did a great job on fixing damage..
Gary B.
HOGANSBURG
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frenchies Chevrolet.
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Confirmed Service Customer
Frenchie's got me right in and were able to diagnose the problem and repair it within a very short period of time. They even had the parts in stock. They came in under time and under the estimate I was given. I'm very happy with their service.
James B.
MASSENA
Business Response
Thank you for taking the time to share your feedback, James. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Confirmed Service Customer
Took much longer to repair than expected. Bad gasket out of package. Had to order again
David G.
MASSENA
Business Response
Hi there, thank you for taking the time to leave a review for us at Frenchies Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Great service, thanks for the prompt call when the truck was done.
Matthew S.
MASSENA
Business Response
Thanks for the great feedback!
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Business Response
Steven - Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
took care of recall, had appt: got right in on time.
Dell T.
MASSENA
Business Response
Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!
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Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
I went in for an oil change and to find out about warrantees. I found that the dealership owed me some free oil changes and with that credit I was able to get brake work done at a lower cost than usual.
Joseph L.
NORWOOD
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Confirmed Service Customer
Customer service is always a good experience at Frenchy Chevrolet.
Carolyn W.
MASSENA
Business Response
Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
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Business Response
Andrew- thank you for taking the time to write about your experience at our dealership. All of us at Frenchies Chevrolet pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Business Response
Dean, we appreciate the kind words!
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Confirmed Service Customer
I missed an entire day of work because they were unable to provide me with a rental and because I work in Potsdam they were not able to provide me a ride either. The part took an extra day to arrive, when this is a known issue with the model they should have some of these parts on hand. I went 3 days without a car bc they were unable to provide me a rental until Friday morning when I was already at work and had to organize my own transportation. I go to Frenchies for all of my car need but if I cannot be accommodated for a rental or a pick up I may start using the dealerships located in Potsdam.
Monique F.
MASSENA
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Business Response
Hi Charles, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everyone friendly , I was taken quickly, can't think of a dam thing to whine about
Kenneth T.
CANTON
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
My car is fairly new and I had some questions which they took the time to answer and walk me through. Thank you.
Anne D.
MASSENA
Business Response
Glad we could help you out!
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Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Business Response
Thanks for the great feedback!