49 Reviews Found
Confirmed Service Customer
Did not rotate tires and did not reset the oil monitor
Gary A.
MASSENA
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Confirmed Service Customer
They kept me informed and updated and my car was fixed much faster than I anticipated.
Melissa R.
BRASHER FALLS
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Confirmed Service Customer
It should not take almost 2 hours for an oil change. Over 45 mins to even move a vehicle into the bay when the vehicle was there 20 mins prior to the appointment.
Kristen B.
BRASHER FALLS
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Confirmed Service Customer
I brought my Colorado in for an oil change. It was quick and I received excellent service. Thank you.
Randy B.
MASSENA
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Confirmed Service Customer
Everyone in the service department was very nice , was treated with respect , an when I cashed out I had excellent service thank you
Pamela T.
MASSENA
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Confirmed Service Customer
I traded both my 2021 Chevrolet Silverado & 2022 Blazer earlier this spring after I was offered the worse deal I ever have seen on a truck. The Salesperson was completely out of touch & the sales manager was not giving me a fair trade in value. I now have two brand new Dodge/Jeep vehicles & have no idea why I got a service notice for yesterday.
Brett G.
MASSENA
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Confirmed Service Customer
I brought my truck in for a recall / have a chip installed for my heated steering wheel that was missing since purchase in June of 22. After waiting a couple hours I was told a bolt was over torqued, and stripped out. I couldn't drive my truck. I had to ask for a loaner, was a small car not a truck hindering my profession. Then was told to make sure you bring the car back with as much gas as was in it now. I found the whole situation aggravating. What vehicles cost these days, a dealership should be kissing my butt making sure I come back!!!!
James L.
MASSENA
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Confirmed Service Customer
The service is the best in the North Country.
Pierre G.
LAKE PLACID
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Confirmed Sales Customer
Everyone was very helpful and made the buying process very easy. We will definitely always come back for our next vehicle.
Rhodes D.
HAMMOND
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Confirmed Sales Customer
Staff was great found us discounts that we didn���t know we qualified for makin it an easier desision
Kenneth J.
MASSENA
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Confirmed Service Customer
I appreciate the ability for me to get a ride from you to retrieve my car and pay for the service. I���ve always loved that about Frenchies! The woman who gave me the ride was pleasant and authentic. Thank you!
Mary A.
MASSENA
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Confirmed Sales Customer
Frenchie���s has been awesome. Kudos to Frenchie, Clayton Plourde & John Fahd. I love the cat, love the people at Frenchie���s, and am very displeased with the ���service��� from OnStar/MyChevrolet. Took days to get my car into the same account as our other 2 vehicles so I could log in to access apps on the dash, and the next day everything was back to where I can���t sign in or plan routes OR LOCATE CHARGERS or do anything except thru my phone. am having to take a day off work tomorrow to TRY to get that fixed again. Otherwise I have a beautiful expensive car I can���t confidently drive further than 240 miles.
Robin J.
PHILADELPHIA
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Confirmed Service Customer
The alignment went fast and with no problems. The price was also the lowest of 3 local alignment places I checked out.
Joseph B.
MASSENA