I brought in a truck with less than 6000 miles and an intermittent noise while driving , it couldn't be found, cost me over 100 dollars and the noise is still there. To say I'm not happy would be an understatement. I will drive it till it completely breaks and then the dealership can come get it.
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
We would like to apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
The whole Frenchies Chevrolet team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
when I left for Thanksgiving in Calif. with my family I left my truck with Frenchies Chevrolet in Massena for an oil change and wash . When I returned (after a very long and tiring day ) I found my truck ready for me …. all cleaned , waxed and feeling like a brand new truck . All my "tired" went away and I almost sang Christmas songs along with the radio on my way home . THANK YOU , ALL , at Frenchies !
Wayne, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.