224 Reviews Found
Business Response
Glad we could help you out.
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Confirmed Service Customer
Everyone was friendly and professional. A good experience.
Caroline D.
FT COVINGTON
Business Response
Thank you very much.
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Confirmed Service Customer
Over the top all staff for this 2020 Chevy purchase
David M.
HOGANSBURG
Business Response
Thanks a bunch.
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Business Response
Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Went to the dealer for an oil change. All went well. The price of the oil change at $71.45 was a surprise.
Robert K.
NORFOLK
Business Response
Glad we could help you out!
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Business Response
Thanks a bunch!
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Business Response
Thank you for this positive rating! Have a great day.
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Business Response
Thanks a bunch!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
never a problem ken mcquoid service dept -----and shop great
John L.
MASSENA
Business Response
Thank you for sharing these kind words. We really appreciate you taking the time to write about our service department and hope to see you again in the future.
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Confirmed Service Customer
I had a recall...my only comment would be....when I checked in the guy asked if I was waiting & I said yes (when I called to make the appointment I was told it would take about an hour) after an hour and twenty minutes I went to check ...the guy that checked me in wasn’t there but my keys were sitting there with my slip....makes me wonder how long it was done...you would think they would have told me it was complete?
Lynn L.
MASSENA
Business Response
Lynn, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Frenchies Chevrolet. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Sales Customer
Sue Halstead is an amazing person and assisted me in every way she could to get my dream vehicle. I couldn’t be more thankful for her and Frenchie and the entire staff! Thank you guys so much!
Paige C.
RUSSELL
Business Response
Paige, we sincerely appreciate your feedback. Each employee is a valued member of the Frenchies Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
I always receive good and knowledgeable service at Frenchies.
Charles E.
MASSENA
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
After having a accident and totaling my camper and damage to my truck, my experience with the body shop was a pleasant surprise. Both Todd and Rosanne were super easy to deal with and made sure everything was taking care of with minimal involvement by me. The truck was done beautifully and looks better than before the accident, all around a great experience after a horrible situation.
Joshua H.
RENSSELAER FALLS
Business Response
Wow Joshua, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
It was all good just one thing , I got a new truck ,an there was no tow hitch on it so I had to pay to get on 640 $
Gerald T.
HOGANSBURG
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
There's nothing to say my word how's out to everyone that asked me who fixes my truck there good people
David W.
HOGANSBURG
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
Service on recall was performed well to the best of my knowledge.
William L.
MASSENA
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
I’ve always had good service at Frenchies. Never been dissatisfied.
David W.
MASSENA
Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
I needed to change the oil in my vehicle and rotate tires. Everything went ok.
Susan Y.
BRASHER FALLS
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.