Frenchie's got me right in and were able to diagnose the problem and repair it within a very short period of time. They even had the parts in stock. They came in under time and under the estimate I was given. I'm very happy with their service.
I went in for an oil change and to find out about warrantees. I found that the dealership owed me some free oil changes and with that credit I was able to get brake work done at a lower cost than usual.
Andrew- thank you for taking the time to write about your experience at our dealership. All of us at Frenchies Chevrolet pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
I missed an entire day of work because they were unable to provide me with a rental and because I work in Potsdam they were not able to provide me a ride either. The part took an extra day to arrive, when this is a known issue with the model they should have some of these parts on hand. I went 3 days without a car bc they were unable to provide me a rental until Friday morning when I was already at work and had to organize my own transportation. I go to Frenchies for all of my car need but if I cannot be accommodated for a rental or a pick up I may start using the dealerships located in Potsdam.