Confirmed Service Customer
They spent 1 hour 10 minutes trying to diagnose a trailer wiring issue. According to the service department, that was long enough to check the fuses (which i told him i had already checked), and the plug. Then asked me to keep the vehicle overnight because it would take at least 2 more hrs to diagnose the issue. After i said, only if i could get a rental, they said none available. Next they tried to charge me $32 to look at my vehicle, even though they havent found anything wrong yet. Frenchies had spoken to the dealership i bought the truck from because i had extended warranty coverage (bumper to bumper)... and even after the service person spoke to the dealer, he threatened to call the police on me if i didnt pay the $32!!
Warren B.
MASSENA,
NY

Business Response
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