Matt Crosby
Service Customer Care Agent (315)769-3407 Ext. 2
What is frenchie's customer care all about
- Customer Concern Escalation and Satisfaction
- Dealership Improvement
- Customer Services Such As:
- Conveniently Schedule Appointments
- Inspection Reminders
- Recall Notifications
- Appointments Reminders
- Specials Notifications
it took a long time but all worked out...
it took a long time but all worked out in the end
James P.
MASSENA
I am very pleased with the service I...
I am very pleased with the service I received.
Paulette A.
MASSENA
Always good service. Service team is...
Always good service. Service team is prompt and courteous.
Benjamin H.
HOGANSBURG
Ken was absolutely amazing about getting...
Ken was absolutely amazing about getting me an appointment quickly.
Whitney G.
MASSENA
It was the most enjoyable car deal I...
It was the most enjoyable car deal I have experience. Everyone said hello and congratulations. The salesman, Bob Willer was especially nice.
Della L.
HOGANSBURG
Once the insurance came through, the...
Once the insurance came through, the repairs were done in a timely manner. I would use their services again.
Mary M.
MASSENA
Working with Sue at Frenchies is always...
Working with Sue at Frenchies is always easy. She always makes sure that I get the car I want. Explains everything so there are no questions.
Katie L.
FORT COVINGTON
It was a distressing night when I had a...
It was a distressing night when I had a collision with a deer, but the very next morning the crews at Frenchie's collision repair and service got my c...
Dora M.
MASSENA
Oil change was having problem with...
Oil change was having problem with ignition was checked and fixed great job
Stephen D.
WINTHROP
Hours Of Operation
Sales
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Service
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Parts
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed