Matt Crosby
Service Customer Care Agent (315)769-3407 Ext. 2
What is frenchie's customer care all about
- Customer Concern Escalation and Satisfaction
- Dealership Improvement
- Customer Services Such As:
- Conveniently Schedule Appointments
- Inspection Reminders
- Recall Notifications
- Appointments Reminders
- Specials Notifications
I would be lost if I did not have...
I would be lost if I did not have Frenchie's as part of my life. With them in my Life, I know my vehicle is going to be in tip top shape at all times.
Marjorie L.
MASSENA
Always impressed and satisfied with my...
Always impressed and satisfied with my excellent customer service experience.
D'Ann P.
MASSENA
I went in for an oil change and tire...
I went in for an oil change and tire rotation. they discovered I needed back brakes. it was good thing .I wasn't expecting that but all turned out wel...
Susan Y.
BRASHER FALLS
the work was done in a timely fashion...
the work was done in a timely fashion and the staff is friendly. I still think all dealers charge too much
Shirley L.
WADDINGTON
My check engine light came on on my 2015...
My check engine light came on on my 2015 Silverado and i heard a noticeable ticking noise in the engine. I thought it sounded like a lifter issue. I d...
Eric G.
MASSENA
People very friendly and attentive....
People very friendly and attentive. Waiting area is clean. Service was done in a timely manner.
Paulette A.
MASSENA
Hours Of Operation
Sales
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Service
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Parts
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed