Matt Crosby
Service Customer Care Agent (315)769-3407 Ext. 2
What is frenchie's customer care all about
- Customer Concern Escalation and Satisfaction
- Dealership Improvement
- Customer Services Such As:
- Conveniently Schedule Appointments
- Inspection Reminders
- Recall Notifications
- Appointments Reminders
- Specials Notifications
Found out that the original plan wasn't...
Found out that the original plan wasn't going to fix what I needed done. Staff promptly called and informed me of the issue. Had the parts on hand to ...
Whitney G.
MASSENA
Very accommodating. Was picked up at...
Very accommodating. Was picked up at home when the truck was ready
Edward G.
MASSENA
My visit this time was a very positive...
My visit this time was a very positive experience, just like previous ones, keep up the good work !
Kenneth T.
CANTON
The technicians did a great job...
The technicians did a great job evaluating my problem and getting it corrected.
Richard G.
MASSENA
it took a long time but all worked out...
it took a long time but all worked out in the end
James P.
MASSENA
I am very pleased with the service I...
I am very pleased with the service I received.
Paulette A.
MASSENA
The entire sales team of Sue, Luke ,...
The entire sales team of Sue, Luke , Ernie and Mike Foote were very helpful in finding a new upgrades Chevy Silverado LTZ for us. The Sales Team & Fin...
Kathleen B.
MASSENA
Always good service. Service team is...
Always good service. Service team is prompt and courteous.
Benjamin H.
HOGANSBURG
Ken was absolutely amazing about getting...
Ken was absolutely amazing about getting me an appointment quickly.
Whitney G.
MASSENA
Hours Of Operation
Sales
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Service
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Parts
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed