Our Reviews

Gary A|2018 Chevrolet Traverse

Confirmed Service Customer

3/20/2026

Great service. Service advisors does great work and the mechanics

MASSENA, NY

Ricky P|2026 Chevrolet Colorado

Confirmed Sales Customer

11/10/2025

They are so helpful if you have any questions, and take time to show you how things work. Sue the salesman she was amazing 👏

MASSENA, NY

Bruce E|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

12/12/2025

Very friendly and knowledgeable people!

BRASHER FALLS, NY

Michael G|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

12/23/2025

You were able to get me in quick and get the work done in a timely manner. Everyone involved was friendly and courteous

MASSENA, NY

Edward T|2020 Chevrolet Equinox

Confirmed Service Customer

2/6/2026

Good service

MASSENA, NY

Vance F|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/6/2025

I was very pleased with their professional service. They even took a picture to show me a problem.

MASSENA, NY

Gary A|2018 Chevrolet Traverse

Confirmed Service Customer

12/11/2025

It took time to get parts in

MASSENA, NY

Kathleen P|2021 Chevrolet Trax

Confirmed Service Customer

2/11/2026

As always the service people were friendly and kind. Good service.

BRASHER FALLS, NY

Debra H|2026 Chevrolet Equinox

Confirmed Service Customer

1/13/2026

Did a good on my car phone that keeps loosing collection

NORFOLK, NY

Gary A|2018 Chevrolet Traverse

Confirmed Service Customer

3/20/2026

Great service. Service advisors does great work and the mechanics

MASSENA, NY

Christine P|2025 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

When I called for service on my 2025 Chevy equinox oil change and to check my door lock they were able to schedule my vechile for appointment in a timely manner

MASSENA, NY

Kurt W|2021 Chevrolet Trailblazer

Confirmed Service Customer

1/18/2026

Amazing service. Quick; in & out and very professional.

MASSENA, NY

Trudi B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/18/2026

It is always a great experience

MASSENA, NY

Pamela T|2020 Chevrolet Traverse

Confirmed Service Customer

2/20/2026

Was very happy with service they got my vehicle in quick to do my front brakes and rotors so great job

MASSENA, NY

Julie R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/27/2026

Sue Halstead helped me get a recall fixed on my truck. Thank you, Sue.

MASSENA, NY

Janice C|2019 Chevrolet Equinox

Confirmed Service Customer

11/4/2025

terrific - as completed as requested - ricky was very polite and knowledgeable.

MASSENA, NY

Pamela T|2020 Chevrolet Traverse

Confirmed Service Customer

1/20/2026

Was very happy with service but very disappointed I was supposed to have my tires rotated at the same time an was never done now I had to make another appointment to have it done an I am not paying for labor when I made my appointment for oil change, tires rotated, and a treatment for my engine all at once

MASSENA, NY

Pierre R|2023 Chevrolet Traverse

Confirmed Service Customer

2/13/2026

The staff at Frenchies are the best in the North Country, this is why I drive 90 miles one way for their quality service. Pierre Guerard

LAKE PLACID, NY

Christine L|2025 Chevrolet Equinox

Confirmed Service Customer

4/7/2026

The service dept took my vehicle in on time. All the staff was friendly and polite would highly recommend this service center.

MASSENA, NY

Earl P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/12/2026

I always get the best service from the service deartment

MASSENA, NY

Joanne L|2024 Chevrolet Equinox

Confirmed Service Customer

5/21/2026

All was great… I was in and out.

MASSENA, NY

Janice C|2019 Chevrolet Equinox

Confirmed Service Customer

11/14/2025

wonderful - they brought my car back to me and i love the tires. it was suggested that i needed them and the minute i drove my car i realized how badly i had needed them. thank goodness kevin spotted that and told me that i should get them and sooner would be better.it doesn't even feel like the same car. i am happy

MASSENA, NY

Fort Covington A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/25/2025

Very smooth transaction. Sales reps were very knowledge and professional. Definitely a great asset to your business.

FORT COVINGTON, NY

James B|2021 Chevrolet Blazer

Confirmed Service Customer

11/25/2025

The oil was changed and the ires rotated in a reasonable amout of time,

MASSENA, NY

Gary J|2018 Chevrolet Traverse

Confirmed Service Customer

2/16/2026

Great service

MASSENA, NY

Norman L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/9/2025

And after better people to deal with

NORFOLK, NY

Jason O|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/13/2026

Charged for hrs before even working on car

MASSENA, NY

Gary A|2018 Chevrolet Traverse

Confirmed Service Customer

1/30/2026

Great service

MASSENA, NY

Gary J|2018 Chevrolet Traverse

Confirmed Service Customer

2/23/2026

Great service had check engine light on got me rite in. To fix

MASSENA, NY