Our Reviews
Gary A|2018 Chevrolet Traverse
Confirmed Service Customer
3/20/2026
Great service. Service advisors does great work and the mechanics
MASSENA, NY
Ricky P|2026 Chevrolet Colorado
Confirmed Sales Customer
11/10/2025
They are so helpful if you have any questions, and take time to show you how things work. Sue the salesman she was amazing 👏
MASSENA, NY
Bruce E|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
12/12/2025
Very friendly and knowledgeable people!
BRASHER FALLS, NY
Michael G|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
12/23/2025
You were able to get me in quick and get the work done in a timely manner. Everyone involved was friendly and courteous
MASSENA, NY
Edward T|2020 Chevrolet Equinox
Confirmed Service Customer
2/6/2026
Good service
MASSENA, NY
Vance F|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/6/2025
I was very pleased with their professional service. They even took a picture to show me a problem.
MASSENA, NY
Gary A|2018 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
It took time to get parts in
MASSENA, NY
Kathleen P|2021 Chevrolet Trax
Confirmed Service Customer
2/11/2026
As always the service people were friendly and kind. Good service.
BRASHER FALLS, NY
Debra H|2026 Chevrolet Equinox
Confirmed Service Customer
1/13/2026
Did a good on my car phone that keeps loosing collection
NORFOLK, NY
Gary A|2018 Chevrolet Traverse
Confirmed Service Customer
3/20/2026
Great service. Service advisors does great work and the mechanics
MASSENA, NY
Christine P|2025 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
When I called for service on my 2025 Chevy equinox oil change and to check my door lock they were able to schedule my vechile for appointment in a timely manner
MASSENA, NY
Kurt W|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/18/2026
Amazing service. Quick; in & out and very professional.
MASSENA, NY
Trudi B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/18/2026
It is always a great experience
MASSENA, NY
Pamela T|2020 Chevrolet Traverse
Confirmed Service Customer
2/20/2026
Was very happy with service they got my vehicle in quick to do my front brakes and rotors so great job
MASSENA, NY
Julie R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2026
Sue Halstead helped me get a recall fixed on my truck. Thank you, Sue.
MASSENA, NY
Janice C|2019 Chevrolet Equinox
Confirmed Service Customer
11/4/2025
terrific - as completed as requested - ricky was very polite and knowledgeable.
MASSENA, NY
Pamela T|2020 Chevrolet Traverse
Confirmed Service Customer
1/20/2026
Was very happy with service but very disappointed I was supposed to have my tires rotated at the same time an was never done now I had to make another appointment to have it done an I am not paying for labor when I made my appointment for oil change, tires rotated, and a treatment for my engine all at once
MASSENA, NY
Pierre R|2023 Chevrolet Traverse
Confirmed Service Customer
2/13/2026
The staff at Frenchies are the best in the North Country, this is why I drive 90 miles one way for their quality service. Pierre Guerard
LAKE PLACID, NY
Christine L|2025 Chevrolet Equinox
Confirmed Service Customer
4/7/2026
The service dept took my vehicle in on time. All the staff was friendly and polite would highly recommend this service center.
MASSENA, NY
Earl P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2026
I always get the best service from the service deartment
MASSENA, NY
Joanne L|2024 Chevrolet Equinox
Confirmed Service Customer
5/21/2026
All was great… I was in and out.
MASSENA, NY
Janice C|2019 Chevrolet Equinox
Confirmed Service Customer
11/14/2025
wonderful - they brought my car back to me and i love the tires. it was suggested that i needed them and the minute i drove my car i realized how badly i had needed them. thank goodness kevin spotted that and told me that i should get them and sooner would be better.it doesn't even feel like the same car. i am happy
MASSENA, NY
Fort Covington A|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/25/2025
Very smooth transaction. Sales reps were very knowledge and professional. Definitely a great asset to your business.
FORT COVINGTON, NY
James B|2021 Chevrolet Blazer
Confirmed Service Customer
11/25/2025
The oil was changed and the ires rotated in a reasonable amout of time,
MASSENA, NY
Gary J|2018 Chevrolet Traverse
Confirmed Service Customer
2/16/2026
Great service
MASSENA, NY
Norman L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/9/2025
And after better people to deal with
NORFOLK, NY
Jason O|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/13/2026
Charged for hrs before even working on car
MASSENA, NY
Gary A|2018 Chevrolet Traverse
Confirmed Service Customer
1/30/2026
Great service
MASSENA, NY
Gary J|2018 Chevrolet Traverse
Confirmed Service Customer
2/23/2026
Great service had check engine light on got me rite in. To fix
MASSENA, NY